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#8 Revenue Leaks

  • Writer: Frank Custers
    Frank Custers
  • Dec 13, 2023
  • 2 min read





Drip. Drip. Drip.

Revenue leakage is a significant issue for many businesses, and it can have a significant impact on their financial performance.

  • According to a study by PwC, on average, companies experience a revenue leakage of 5-7% of their total revenue.


  • A study by Accenture found that, on average, companies experience a revenue leak of 8% of their total revenue due to issues such as inefficient pricing and billing processes, customer churn, and fraud.

  • A survey by Dun & Bradstreet found that about 60% of companies reported experiencing revenue leakage due to inefficient sales processes, incorrect billing, and inadequate revenue recognition.

  • Another study by Forrester found that companies can reduce revenue leakage by 30-40% by implementing best practices for sales, pricing, and billing processes, such as automating the billing process, conducting regular audits, and regularly reviewing pricing and sales processes.


It's worth noting that these statistics may vary depending on the size and type of business, as well as the industry in which they operate.

However, it's clear that revenue leakage is a widespread issue, and addressing it can have a significant impact on a company's financial performance.
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What is a Revenue Leak?


A revenue leak refers to a situation in which a company is losing revenue due to various internal or external factors. This can occur due to a variety of reasons, such as inefficiencies in the sales process, customer churn, pricing problems, faulty billing systems, or fraud. Essentially, a revenue leak represents any lost or uncollected revenue that could have been captured if the underlying issues were addressed.


It's important for companies to identify and address revenue leaks, as even small leaks can add up over time and significantly impact the bottom line. To minimize revenue leaks, companies may perform regular audits, implement internal controls, and regularly review and update their pricing and billing processes.


How to Prevent Revenue Leaks?


  1. Automate key business processes: Automating key processes such as sales, billing, and collections can reduce the risk of human error and improve the accuracy and efficiency of revenue capture.

  2. Monitor customer data: Regularly reviewing customer data and proactively addressing any issues, such as incorrect billing information, can help prevent revenue leaks from customer churn or incorrect billing.

  3. Implement effective internal controls: Implementing internal controls, such as the segregation of duties and regular audits, can help reduce the risk of fraud and other forms of revenue leakage.


By taking these steps, businesses can improve their ability to capture all potential revenue and reduce the risk of revenue loss. It's also important to regularly review and update these processes to ensure they remain effective over time.
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No Drip. Drip. Drip.


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